Terms of Service

1. Agreement

These Terms govern your use of laserdatahq.com and the LaserData API platform (together, the "Service"), operated by LaserData, Inc. ("the Company," "we," "us," or "our") (530 Lytton Avenue, Suite 200, Palo Alto, CA 94301). By accessing or using the Service, you agree to these Terms. If you disagree, do not use the Service.

LaserData provides an AI-native data backend for storing agent context, streaming real-time events, and executing low-latency queries through one API. These Terms cover the website, API, and developer tooling, including SDKs, documentation, and CLI.

2. Use of the Service

• You must be at least 18 years old or have consent from a parent or legal guardian to use the Service.
• You must not use the Service unlawfully, interfere with its infrastructure, or seek unauthorized access to systems, data, or accounts.
• You may not use the Service to store or transmit unlawful data, infringe third-party intellectual-property or privacy rights, or transmit malicious code.
• You may not scrape, reverse-engineer, or copy the Service except as allowed by applicable law or an applicable open-source license for publicly available components we made available.
• You must secure your API keys and not share them across unrelated projects or teams without appropriate access controls. Promptly notify us at [email protected] if you suspect a key is compromised.
• Your use of the Service is subject to your subscription plan's limits. Exceeding them may cause query throttling, additional charges, or temporary suspension at our discretion.

3. Intellectual Property

The Service, including its text, graphics, logos, and software, excluding separately licensed open-source components, belongs to LaserData, Inc. or its licensors and is protected by United States and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to access it for building and operating AI agent applications.

You retain all rights to data submitted through the API. You grant us a limited license to store, process, and transmit it only as needed to provide the Service and fulfill our obligations under these Terms.

4. User Content

You are responsible for content submitted through the Service, including via the API, contact forms, or email. You represent that you have the rights required to submit it and that it complies with applicable law and third-party rights. You grant us a limited license to use, store, and process it as needed to provide the Service and respond to your inquiry.

You are solely responsible for ensuring that data submitted to LaserData through your API keys, including data written by your AI agents, complies with applicable privacy laws and your obligations to your end users.

5. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, LASERDATA, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LASERDATA, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE, INCLUDING LOSS OF DATA, LOST PROFITS, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM, OR USD $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

7. Indemnification

You agree to defend, indemnify, and hold harmless LaserData, Inc. from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) data you submit to the Service, or (d) your violation of any third-party right.

8. Termination

We may suspend or terminate Service access at any time, with or without notice, for any reason, including violating these Terms or failing to pay applicable fees. You may terminate your account through the developer portal's account closure process or by contacting [email protected]. Upon termination, we will delete stored data according to the data retention practices described in the Privacy Policy. Provisions that should survive termination by their nature will survive, including Sections 3, 5, 6, 7, 9, and 10.

9. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.

Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt informal resolution for at least 60 days.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in California, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.

Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in California, USA for intellectual-property infringement or unauthorized access to the Service.

10. Changes to These Terms

We may update these Terms from time to time. We will post material changes with a new "Last updated" date. Continued use after the updated Terms' effective date constitutes acceptance.

11. Contact